2017-11-09 222 views
Support > FAQ
  • 16. Battery camera recording mode

    If you have purchased a Cromorc battery camera for your camera system, please follow the steps below to set the battery camera recording mode.

    Right click the mouse on the screen, left click “Camera”, into the “Camera Setup” interface.

    1. Left click to select the corresponding battery camera channel.
    2. Left click ”Recording mode”
    3. Choose one recording mode.
    4. Left click “Save Changes”.



    Three recording modes:

    Best power saving: Recording a small snippet video when detect an envent.
    Best recording: Recording when detect an event until the end of the event.
    Keep recording: 24/7 recording. When the battery level drops below 50%, automatically switches to the Optimal Surveillance mode. When increases to above 80%, it resumes 24/7 recording.

    Tip: If the battery camera is connected to an external power supply or solar powered, recommend to choose "keep recording" for 24/7 recording.


    Recording only humanoid images: Only be recorded when human body show up in camera range, reduce 90% false alarms.


    Sounds recording: Records video with sound.


    It is necessary to left click “Save Changes” to complete the settings.

  • 17. Intelligent / Humanoid Detection / Alarm Methods

    ● Intelligent Detection: When an object is detected in the monitoring area, the system will trigger and output an alarm.

    ● Humanoid Detection: Only be triggered when human body show up in camera range, reduce 90% false alarms.

    Turn on intelligent / humaoid detection and set alarm

    Right click the mouse on the screen, left click “Camera”, enter the “Camera Setup” interface.

    1. Left click to select the corresponding camera channel.
    2. Turn on Intelligent detection.
    3. Left click Intelligent detection settings.
    4. Check Humanoid detection.
    5. Left click Save Changes.

    Tip: Battery camera, please enter the “Recording mode” interface to turn on humanoid detection.


    Set alarm methods

    Sound alarm:   Enable “Sound alarm”, you will hear siren alarm from camera whenever motion
                                       is detected
    Spotlight alarm:   Enable “Spotlight alarm”, the camera spotlight will turn on whenever motion is
                                       detected
    APP Alarm:   Check “APP”, you will be notified by APP push whenever motion is detected.

    Email Notice:   Check “Email”, you will be notified by E-mail whenever motion is detected.


    If you want to copy the similar settings to multiple channels, left click “Copy Camera Settings” then check the channel(s) which you would like to copy the information, then left click “Apply”.


    Custom detection area

    Avoid some area for false triggers, such as a tree, shrub or foliage that is blown by the wind, flying insect, people moving along sidewalks or streets that are close to your home,

    vehicles moving in the background or streets, movement or light reflected off smooth
    surface like glass, and frequent light changes.

    Left click “Intelligent detection settings” on the “Camera Setup” interface, then turn on “Custom detection area”.

    ●  Full area detection by default, with a red grid display.

    ●  Drag the left mouse on the grid to make it blank, then the movement in that area will
    not be detected.
    ●  Drag the left mouse in a blank space to select the detection area.
    ●  You can choose the sensitivity level according to your needs.
    After setting up the detection area, please left click the “Save Changes” button.


    Alarm period

    During the detection period, an alarm will be triggered when an object moves.

    Left click “Alarm period setting” on the “Camera Setup” interface, then choose one of the preset time periods or customize a time period, left click “Save Changes”.

  • 18. How to set E-mail Alarm Push?

    Tip: Make sure your NVR is connected to router(internet) for E-mail Alarm Push.

    Right click the mouse on the screen, left click “Camera”, enter the “Camera Setup” interface.

    1. Left click to select the corresponding camera channel.
    2. Set up recording mode and turn on intelligent detection.
    3. Check the “Email” check box.


    4. Left click “Email settings”, enter the “Email settings” interface.


    5. Left click “More parameter” to display more parameters, take Hotmail as an example to set up.

    SMTP Provider: hotmail
    Sender: Your hotmail email address
    Password: Your hotmail email password
    SMTP Server: smtp.office365.com
    Port: 25 or 465 or 587(choose one of the three)
    Encryption Type: Choose None. But if testing fail, please change to TLS
    Recipient: Your email address, used to receive alert information. Can be the same as the sender.


    6. After setting up, left click “Send Test Email” button to test whether the setup was successful.
    7. Left click “Save Changes”.

    Please log in your email account and enable SMTP service.

    Take Hotmail Settings for example

    1. Login to your Hotmail, left click the Settings icon.

    2. Left click View all Outlook settings.

    3. Left click Mail.
    4. Left click Sync email.
    5. Select Yes on "Let devices and apps use POP".

    6. Find the Smtp setting and fill in the relevant content into the NVR settings.





     Take Gmail settings for example:

    If you need to use Gmail on the NVR, you need to enable two-step verification on your Google Account, and then get a 16 characters password authorized by Google.


    1. Login to your Google account: https://myaccount.google.com/
    2. Left click safety.
    3. Turn on two-step verification, follow the prompts to enter your mobile phone number, and then your mobile phone will receive an SMS verification code.
    4. Create an application-specific password.
    5. Login to your Gmail: https://mail.google.com/
    6. Left click Settings icon.
    7. Left click See all settings.
    8. Left click Forwarding and POP/IMAP.
    9. Select  Enable IMAP.