Install APP: EseeCloud(IP Pro, VR Cam )

Method 1:

Scan the QR-Code below to find the free mobile APP, suitable for IOS and Android.

Method 2:

Search EseeCloud"(IP Pro, VR Cam)" on APP store or Google play to find it.

APP Store: Click here

Google play:Click here

Run the APP and register an account

A. Run EseeCloud then click “Register”. 
B. Enter your mobile phone number or email, check “Have read and agree to the following”, click “Register”. 
C. Input verification code and set your password, click “Confirm”. 

TIPS:
1. This APP account is only for APP login, please distinguish it from NVR System account.
2. Click “Forget password?” to retrieve new password if you forget your APP account password.

Make sure your NVR is connected to router(internet) to view camera on APP.

How to find the Cloud ID or ID QR code?

Camera System of User Interface A:

Cloud ID: on the lower right corner of the screen.
Cloud ID QR Code: in NVR menu bar “System Setup” → “Network Setup”.

Camera System of User Interface B:

The Cloud ID is displayed in the bottom right corner of the screen, left click the ID to enter “Download  The APP” interface, then you can see the ID QR code.  

Scan QR code to add ID(Method A)

Tips: 
Bluetooth add way only for adding a standalone camera, please skip it. Slide up in the “More ways to add” area to show more ways. 

Camera ID add or LAN(Method B) 

When your phone and NVR are connected to the same WiFi, the “LAN scanning” method will automatically search for the Cloud ID.

Update the Password 

● The Password should be the same ones used to login to the NVR system. 
● If you have reset the password of the NVR, the APP will prompt “User name or password error”, please click it or follow the steps on the below to update the password.

1.  NVR setting:

Right click mouse on the screen, left click mouse System setup on the Menu Bar, enter the System Setup interface. Then operate in the following order:

1. Left click Channel Setup

2. Left click Video Detection

3. Check the Enable check box, and select the camera channel

4. Check the APP Alarm check box

5. Left click Apply or OK

APP setting:

Login APP with the registered account. Then operate in the following order:

TIPS: Make sure turn on the Allow Notifications of APP in the setting of your mobile phone, then your mobile phone will receive a banner notification when the motion detection is triggered.  Take iphone for example:

Make sure your NVR is connected to router(internet) for APP ararm push.

Click the sound icon to turn on the audio, then click on the camera image box to has a purple frame as a selected channel and listen to the audio.

Note: The camera does not have a speaker, so two-way intercom is not supported. It only supports one-way audio monitoring and recording.

Make sure your NVR is connected to router(internet) to view camera on APP.

Two-way Audio on the APP:

Two-way Audio function is only available for the following camera types

1. Listen Audio on the APP

Click the sound icon to turn on the audio, then click on the camera image box to has a purple frame as a selected channel and listen to the audio.

2. Talk to Camera on the APP

①. Click the “Microphone”  button to enter the chat screen.
②. Press and hold the “Press to talk” button to talk with camera.
③. Click the “Hang up” button after finishing the conversation.

NOTE: Only one user can use the microphone to talk to the camera at a time.