There are two methods to set the system's time and date.

Method A:

Right click on the screen, System Setup → General setup → Time setup, uncheck Enable for Sync Time → set correct System Date & System Time → Click OK.

Method B:

Connect NVR to internet, then right click mouse on the screen, System Setup → General setup → Time Setup, check Enable for Sync Time → Click OK.

NOTE: make sure your NVR is conneted to internet.

Right click on the screen, left click “System setup” on the Menu Bar, enter the System Setup interface → System Admin → User. Then you can set password for your system.

(NVR Password can be any alphanumeric combination, password length:up to 12 characters)

●  Username: admin
●  Old password:  blank, don’t input anything
●  New password / Repeater:  Your new password

NOTE: If you’ve reset the Username and Password of NVR as above, please update them on the APP/CMS. Otherwise you will not be able to view camera on APP/CMS.

Update the password on the CMS:

Method A: Clear password quickly

1. Click OK in the pop-up password login box.

2. System will prompt“Username/Password Is Incorrect”,   don’t click Ok at this step. Then move the mouse cursor to the blank area of this error message box, quick click right mouse and left mouse alternately for several times until you see “Restore default user. Are You Sure To Continue?”.
3. Click Yes, then your password has been cleared, and you can reset the password.

NOTE: This method of resetting password may not work for some firmware
versions of some NVR systems. If you can not reset the password by this method, please use method B.

Method B: Log in to the system by obtaining temporary password and reset the password

1. Provide below information to us

A: Your NVR time and date        B: Cloud ID

If it prompts the password is wrong after you enter the password, left click OK to back to the login box, then the Cloud ID and time of the NVR will be displayed. Please send us a photo of this interface ASAP after the picture taken. Then we will create a group of temporary passwords.

TIPS: You can find NVR time and date, Cloud ID at the bottom of the screen. As shown below:

2. Login NVR system with temporary password

Login system with Username:admin
Password: temporary password we provide to you

Note: Please login the system within the temporary password effective time

3. Reset your NVR system password

Follow below steps to reset your password after login to the NVR system with the temporary password in its effective time which synchronizes with NVR time.
(NVR Password can be any alphanumeric combination, password length:up to 12 characters)

●  Username: admin
●  Old password:  Temporary password
●  New password / Repeater:  Your new password

NOTE: If you’ve reset the Username and Password of NVR as above, please update them on the APP/CMS. Otherwise you will not be able to view camera on APP/CMS.

You can upgrade the system online or offline with latest version of firmware if in need.

A: Upgrade the System Firmware Online

Right click mouse on the screen, left click System setup on the Menu Bar, enter the System Setup interface.

System Admin → System upgrade → Click Online Upgrade → Check the Upgrade when finish download → Click Start, then click Yes in a prompt window → Click OK.

TIPS: Make sure your NVR is connected to router(internet) to upgrade system online.

B: Upgrade the System Firmware Offline

1. Please tell us your nvr version, we will send you the corresponding new version, and then you prepare a flash drive, copy the upgrade firmware to the flash drive via your PC.

2. Plug the USB flash disk into the available USB port of NVR.

3. When the flash disk is pluged into nvr, the system will automatically pop up the prompt as shown in the figure, left click the mouse on system upgrade.

4. Left click mouse on Local Upgrade.

5. Left click mouse on OK, then the system restarts automatically and the upgrade is complete.

Function explanation：You can retrieve video data according to the record video type and time.

TIPS: Before the video playback, make sure that the NVR is properly connected to Hard Disk.

Right click on the screen and left click Video playback on the Menu Bar, enter the playback interface.

Then operate in the following order:

1. Select date
2. Select the Channel
3. Select the Record mode
4. Set the time period
5. Left click Search button
6. Select video
7. Left click File playback button

A: Display the timeline by Day or Hour
B: Video playback control area
C: Video Record Time
D: Pause / Play / Fast Forward
E: Area for Video Playing

● You can also view playback videos directly in the video playback control area.
● The NVR supports to playback up to 4 cameras at the same time.
● Left click the Backup button to backup the searched video(s).

Function explanation：Record files can be backed up to USB flash disk for storage. (Supports maximum capacity 128G)

Step 1. Plug the USB flash disk into the available USB port of NVR.

Step 2. Right click on the screen, left click Video backup in the Menu Bar, enter the Video backup interface. Then operate in the following order:

1. Left click Video backup
2. Select the Channel
3. Select the Record mode
4. Set the search time
5. Left click Search button
6. Select video
7. Left click Backup button

Note:

A.  Add wireless pairing

By default, each camera within your Wireless NVR kit comes pre-paired to the wireless NVR. If you have a camera that needs to be replaced while under warranty, the replacement camera will similarly need to be paired to the NVR. When pairing a Cromorc add-on camera, please use the below steps:

1. Power on the NVR and camera. Connect them by the included network cable (You can temporarily remove the network cable from the router).

2. Right click on the screen, left click Video Manage on the Menu Bar, enter the Video Manage interface, then operate in the following order:

1. Left click Search button
2. The camera IP address will display
3. Left click Match Code
4. Enter Wifi add interface and search IPC
5. The camera IP address will display
6. Left click Exit

After connect success, the network cable of the camera can be unpluged and replug into the router. Then you can install the camera to the localtion that you want. If it shows Disconnect, please search IP address and try again.

●Motion Detection: When an object is detected in the selected screen, the system will trigger and output an alarm.
●HumanDetect: Only be triggered when human body show up in camera range, reduce 90% false alarms.

Right click mouse on the screen, left click System setup on the Menu Bar, enter the System setup interface. Then operate in the following order:

1.  Select Channel Setup
2.  Select Video detection
3.  Select Channel
4.  Select Motion as Detection type
5.  Check the Enable checkbox
6.  Set Sensitivity
7.  Select the Alarm duration period
8.  Check the Alarm methods
9.  Set Arming time and Area edit
10. Left click Apply

Alarm include 5 methods:

Buzzer: Check “Buzzer”, the NVR will beep whenever motion is detected.

E-mail Notice: Check “E-mail Notice”, you will be notified by E-mail with snapshots whenever motion is detected. Refer to page 25 how to setup email alarm push.

APP Alarm: Check “APP Alarm”, you will be notified by APP push whenever motion is detected. Refer to page 24 how to setup APP alarm push.

IPC Siren: Check “IPC Siren”, you will hear siren alarm from camera, whenever motion is detected. (Only available for siren alarm type camera, ASIN:B07952BPTM)

Full Screen: Check “Full Screen”, the iamge will become full screen whenever motion is detected.

If you want to copy the similar settings to multiple channels, left click Copy to and check the channels which you would like to copy the information.

Arming Time: You can set the time of motion detection.

1. Default is all selected, 24x7 continuous motion detection.
2. You can click Reset to reset and exclude some time from motion detection.
3. Blue boxes denote time that will detect motion, whereas uncolored boxes denote that will not detect motion.

Area edit: You can set the area of motion detection.

1. Instructions: A series of instructions on how to set the motion detection area. Blue boxes denote areas that will detect motion whereas uncolored boxes denote areas that will not detect motion. When finished, right click to return to the menu and click Apply to save changes.

2. Fill all: Selects the entire screen for motion detection.

3. Clear All: Deselects the entire screen and prevents motion alerts/recordings from being triggered.

4. Return: Returns to the Video detection submenu.

5. Left click to select the area you need for motion detection(First click Clear all to clear all areas).

6. Avoid some area for false triggers, such as a tree, shrub or foliage that is blown by the wind, flying insect, people moving along sidewalks or streets that are close to your home, vehicles moving in the background or streets, movement or light reflected off smooth surface like glass, and frequent light changes. Suggest using in simple indoor environment.

Right click mouse on the monitor screen, left click System setup on the Menu Bar, then operate by the following steps:

1. Left click Network Setup
2. Left click Wireless Internet
3. Check the Enable checkbox
4. Select your Wifi name
5. Input your wifi Password
6. Left click Apply
7. Wait to show wifi connection successful

It’s better to use a stable wireless internet, such as your home wifi. If you use a mobile Wifi, you may not be able to remote view the cameras when you leave your Cromorc camera system.

The Camera has a built-in audio recorder. When your NVR is connected to an external speaker, you can listen to the live audio of a camera or the recorded audio of a camera. (B08HSZDDYZ, B077S2F16V, B08YD7VT7M, these types of NVRs have built-in speaker, no need to connect an external speaker)

● How to listen to the live audio of a camera

Left click mouse on the corresponding camera image box on the screen to have a green frame, left click on the speaker icon to turn on the audio. Then you will hear the sound from the camera.

Note:
1. All cameras’ audio can be turned off at the same time, but only one camera’ audio can be turned on at a time.
2. It is commended to turn off  the cameras’ audio which close to the NVR, otherwise, the speaker may have noise due to interference.
3. If you need to adjust the volume of the audio output, right click mouse on the screen, left click Volume to adjust the bar.

● How to listen to the recorded audio of a camera

Right click mouse on the monitor screen, left click Video playback on the menu bar, make sure to left click on the camera image box to have a green frame. Left click mouse on the Play button to hear the recorded audio.

Turn on/off the Floodlight of Camera: (Only Available for Floodlight Type Camera, ASIN:B07952BPTM)

This floodlight camera has six built-in floodlights. When someone passes the surveillance area at night(Motion detection is triggered), the floodlights will automatically turn on to provide color video for the camera, you can customize the IR-Cut mode to turn on/off the floodlight as below steps:

Before customizing the IR-Cut mode for a selected channel, double click mouse the camera image box you want to set on the monitor screen, to enter full screen mode.

Right click mouse on the monitor screen to enter menu bar > left click Color Adjust, then select the IR-Cut mode with your demand.

There are five modes to chooose: Infrared mode, Smart mode, Full Color mode, Daylight, Night.

Note:

A: The light of floodlight camera lasts for about 20 seconds in Smart mode.
B: The time interval for floodlight is about 2 minutes.
C: The floodlight will not turn on in any mode during the day(bright environment).
D: Only in the “Full color” mode and “Smart” mode, the floodlight will turn on at night.
E: To use “Smart mode”, motion detection must be turned on.

Two methods: Choose one method according to your NVR

Method A:

Right click on the screen and left click Video Manage on the Menu Bar, enter the Video Manage interface.

Select a channel, left click mouse on the up and down triangle symbol to adjust the camera iamge order.

Method B:

Hold down the left mouse button and drag the camera image to another image frame for order swap:

Right click on the screen and left click Video Manage on the Menu Bar, enter the Video Manage interface.

The Camera shows "Resolution too big"

Right click mouse on the screen, left click “System setup” on the Menu Bar, enter the System Setup interface.

1. Channel Setup

2. Encode Setup

3.Select the corresponding camera channel

4. Adjust the Resolution from 2304x1296 to 1920x1080

NOTE:

If the resolution cannot be adjusted, you may need to upgrade your NVR or camera software version, please provide us with your NVR and camera version.

NVR Version:

Right click mouse on the screen, left click “System setup” on the Menu Bar, enter the System Setup interface > System Admin > System Version.

Camera Version:

Right click mouse on the screen, left click “System setup” on the Menu Bar, enter the System Setup interface > Channel Setup > IPC Upgrate.

As shown in the diagram, when IPCAM2 is mounted on where out of NVR wireless range, and there is IPCAM1 between them with strong wireless signal, you can set IPCcam1 as a repeater for IPCam2, the signal of IPCAM2 is first transmitted to IPCAM1, and then to NVR through IPCAM1.

Step1:

Put IPCAM2 close to NVR and turn it on with power adapter.

Step2:

Setup IPCAM2 repeated by IPCAM1.

1.Right click mouse on the screen and left click Video Manage on the Menu Bar, enter the Video Manage interface.

2. Left click Repeater.

3. Left click the “+”icon behind the channel 1, then choose channel 2 to connect to the previous channel.

4. Left click ok to save setting.

Step3:

Install IPCAM2 to the presupposed place.

The camera images display rollover(left), how to set to display normally(right)?

1.Right click mouse on the screen and left click Video Manage on the Menu Bar, enter the Video Manage interface.

2. Select the corresponding camera channel, then Left click Manual Edit.

3. Left click Image Rollover, then left click OK to save setting.