2017-11-09 222 views
Support > FAQ
  • 1. Start Interface Setup Wizard

    Plug in the power, the NVR will beep and start to boot.


    After the system initialize, login interface will automatically pop up.


    Username: The default Username is admin.

    Password: The default Password is blank, don’t input anything.
    Remember Password: No need to enter the password next time you enter the system.

    Left click OK, enter the wizard interface.


    Setup Wizard -General Setup


    Time Zone: Choose according to your time zone. For example, Pacific Time, -08:00, Eastern Time, -5:00.

    Date time: Set the time manually. After setting, you must click Apply.

    Sync Time: Check "Enable" Sync network time.  The NVR must be connected to the router(Internet).

    Date Format: Choose a date format.

    Language: Available in 11 languages.

    KeyPad Type: There are 5 types of keyboards for choosing.

    Boot Wizard: Whether to open the Boot Wizard.

    Next: Enter Wireless Setup interface.


    Setup Wizard -Wireless Setup


    Wireless Channel: The wireless channel that transmits the signal, if the environmental interference is large, you can try to change the channel, 1/6/11 is recommended.

    Region: The number of channels available in different regions.

    Adaptive channel: The system chooses the appropriate channel.

    NOTE: The channel shoule conform to local laws and regulations.

    Next: Enter Wireless Internet interface.


    Setup Wizard -Wireless Internet


    Wireless LAN: Check Enable checkbox to enable WIFI to connect to the router(internet).

    Wifi Name: Fill in the WIFI name that appears from the right column.

    ③ Password: Fill in your wifi password.

    Select netword: Choose available WIFI.

    Show whether the WIFI connection is successful.

    Next: Enter Fast Network interface.


    Setup Wizard -Fast Network


    Network Setup: If there is an abnormality when connecting to the network, you can choose Auto Config or Manual Config IP address.

    IP Address: The current IP address of the machine.

    Cloud ID: The Cloud ID of the machine is used for remote monitoring(Show online when successfully connected to the network).

    Cloud ID QR-CODE: You can directly scan the ID QR code when adding NVR to the APP.

    Net Diagnose: Diagnose the current network connection status, successfully connect to the network, displays Healthy Network.

    Next: Enter Srorage Manage interface.


    Setup Wizard -Srorage Manage


    Hard Disk List: Hard Disk Information.

    Fromat: Check Fromat checkbox, left click Format button to format the Hard Drive.

    Next: Enter Cloud Service interface.


    Setup Wizard -Cloud Service

    Choose Phone Client: APP download link and Cloud ID QR-CODE.

     Done: Enter System Setup Main interface.

  • 2. Camera Preview Screen

    ① Camera Date and time

     Camera Name, can be customized

      Signal strength Mark between NVR and camera

    ④ Camera number

    NVR System Date and time (You can choose whether to display)

    Connection network status and Cloud ID (You can choose whether to display)


    1. Turn on/off the audio of the corresponding camera, all cameras’ audio can be turned off at the same time, but only one camera’ audio can be turned on at a time.

    2. Enlarge the camera image

    3. Open the camera adjustment interface(The floodlight camera can be controlled here to turn on or off floodlight)

    4. Open the camera PTZ adjustment interface(Only applicable to PTZ type camera)


    During the use of NVR, other icons may also appear on the screen, as shown below:


  • 3. Menu Bar

    Right click mouse on the screen, you can enter the Menu Bar.

     Split screen: Change status of live view. You can choose to view multiple cameras or any single camera.  (x1 View, x4 View, x6 View, x8 View )

     Video Manage: Manage cameras and NVR channels. Such as add new camera, add and set repeater.

     System Setup: Main system settings.

    ④ Video Playback: Playback r-ecorded videos.

    ⑤ Video Backup: Backup recorded videos.

    ⑥ Color adjust: Adjust the image setting and Ircut mode of each camera.

     PTZ control: Only for PTZ cameras.

    Volume: Adjust the volume of the audio.

    ⑨ Setup Wizard: Step by step guide of 1st time general settings.

     Fast Network: Shortcut to network settings.

     Wireless Add: Add a new camera.

     Exit System: Logout, reboot, close screen output and shut down the system.


  • 4. Video Manage

    Right click mouse on the screen to enter the Menu Bar, left click Video Manage, then enter Video Manage interface.


    ① Protocol: Support IPC access protocols such as ONVIF and N1.

    ② Search: To search for all IPC devices in the same network segment.

    ③ IP Address Display area: The searched camera will be displayed here.

    ④ Match Code: Add the searched IPC to the NVR.

    ⑤ Add One: Wire the camera to the NVR. In this way, the network cable must always be connected between the camera and the NVR or router.

    ⑥ Modify IP:

    ⑦ Advanced: Support repeated addition.

    ⑧ Allows you to move the selected camera to a different channel.

    ⑨ Cameras that have been successfully added to the NVR.

    ⑩ Delete: Delete the cameras that have been added to the NVR.

    ⑪ Delete All: Delete all cameras that have been added to the NVR with one click.

    ⑫ Manual Edit:

    ⑬ Channeal Setup: Enter the channel settings in the Main system settings, where you can set all the settings related to the camera.

    ⑭ Wireless Setup:

    ⑮ Repeater: Set repeater function for camera or repeater.

  • 5. Video Playback

    Right click mouse on the screen to enter the Menu Bar, left click Video Playback, then enter Video Playback interface.

    Before the video playback, make sure that the NVR is properly connected to Hard Disk.


    Area for Video Playing

    ② Select date: Green date means there is video.

    Channel: Select the channels, only 4 channels can be selected at a time.

     Select the Record mode, there are Time mode, Motion mode, Sensor mode.

     Set the time period

     Search button

     The searched videos are displayed in this list.

     Show video in days or hours.

     Time point, drag or left click mouse on the timeline to locate a new time point quickly.

     Channel video timeline.

    Play control buttons: Pause, Play, Fast forward, Fast forward speed.

    File Playback:

    Backup:

    Video format

  • 6. Color Adjust

    Right click mouse on the screen to enter the Menu Bar, left click Color Adjust, then enter Color Adjust interface.

    (Before customizing the IR-Cut mode for a selected channel, double click mouse the camera image box you want to set on the monitor screen, to enter full screen mode)

    Hue: Changes the color mix of the image.

    Brightness: Changes how light the image appears. This feature does not extend or enhance night vision mode.

    Saturation: Alters how much color is displayed in the image. The higher the saturation, the more bright and vivid colors will appear.

    Contrast: Increases the difference between the blackest black and the whitest white in the image. Useful if sections of the image are “grayed out”. However, setting the contrast too high will degrade the image quality.

    Default: Resets the image to its default values.

    Bright: Sets a predefined value to show a brighter image.

    Soft: Sets a predefined value to show a softer image.

    Ircut mode: Adjust the camera light mode.


    Full Color and Smart mode Only Available for Floodlight Type Camera.

  • 7. General Setup

    Right click mouse on the screen to enter the Menu Bar, left click System Setup, then enter System Setup main interface.


    ① General Setup

    ② Language:Available in 11 languages.

    Display Resolution:Choose the resolution that fits the screen.

    Auto Logout: Choose whether to logout automatically without any operation.

    Key Buzzer: Choose whether to turn on the key sound of the control panel.

    KeyPad Type:

    Remote ID:Choose whether to allow the use of the remote control(Only use NVR with remote control).

    Auto Switch: Whether to open one screen or four screen patrol and set the patrol time.

    OSG Alpha:on-screen display Alpha, Modify the transparency of the interface.

    Boot Wizard: when enable boot wizard, the boot wizard will open every time the system is restarted.

    Show Cloud ID When Preview: Choose whether to display the cloud ID and online status in the lower right corner of the preview interface.

     Show Time When Preview:Choose whether to display Date and Time in the lower left corner of the preview interface.

     Auto Turn off Screen: The screen will automatically turn off without any operation within 5 minutes.



     Time Setup

     Date Format:Choose a date format.

     Sync Time:Check "Enable" Sync network time.  The NVR must be connected to the router(Internet).

     Advanced: Select or customize the time synchronization server (You must check "Enable" to Sync network time to allow Advanced button to be clicked).

     Summer Time: allow Summer Time automatically adjusts the time.

     Time Zone:Choose according to your time zone. For example, Pacific Time, -08:00, Eastern Time, -5:00.

     System Date: Set the Date manually.

     System Time: Set the Time manually.

     Time Format:You can choose 12 hours systems or 24 hours systems.

     Current system Date and Time.




     HDD Setup

     Hard Disk List: Hard Disk Information, including model, capacity, usage, formatting status.

     Overwrite:HDD will overwrite automatically when it’s full.

     Hard disk current usage.

     Fromat: Check Fromat checkbox, left click Format button to format the Hard Drive.



    Error Setup

     Alarm Icon:  When the system finds an error, an alert icon will be displayed in the lower left corner of the preview interface

     Error Type:  Possible errors are listed in the list

     An alert can be made for an error

     Buzzer: NVR can make a buzzer for an error

  • 8. Record Setup

    Right click mouse on the screen to enter the Menu Bar, left click System Setup, then enter System Setup main interface, left click Record Setup.

     Record Plan

     Channel: Set record plan for each channel.

     Copy to: If you want to copy the similar settings to multiple channels, left click Copy to and check the channels which you would like to copy the information.

     Time: Default recording mode, 24x7 continuous recording, set the Time record, the system will record in the time period set by the user.

     Schedules: Records in the RED time period selected by you in the 1st line of each day.

     Select All: Quickly select all timetables in the corresponding recording mode.

     Reset: Quickly clear all settings in the corresponding recording mode, the table is grayed out after clearing.



    Motion: Records when detecting the movement of objects in the GREEN time period
    selected by you in the 2nd line of each day.


    Alarm record not applicable, it is triggered by external sensor.

  • 9. Network Setup

    Network Setup: Allows users to connect the NVR to Internet for remote access.

    Right click mouse on the screen to enter the Menu Bar, left click System Setup, then enter Network Setup main interface, left click Network Setup.


     Network Setup

     DHCP: Gathers the network values automatically from DHCP server. If unchecked it the values can be set manually.

     IP Address: Network address of the connected NVR.

     Subnet Mask: The range of IP addresses that can be found in the network. This should always be set to the default address 255.255.255.000.

     Gateway: The connection between two networks. This should always be the IP address of the connected router.

     MAC Address: The unique identifier assigned to network interfaces for communications at the data link layer.

     Preferred DNS: Domain Name System server address

     Web Port: Allows access to your NVR with LAN or the Internet.

     Network Bandwidth: Defines channel capacity, or the maximum throughput of the network interface.

     Network Status: Shows status of the network connectivity.


    DDNS: If the device does not have a fixed access address, using DDNS (Dynamic Domain Name Resolution) to access the device through the domain name can effectively solve the trouble caused by the dynamic IP to access the device.


    ① DDNS

    ② DDNS: Enable or disable the usage of the DDNS service on the NVR.

    ③ DDNS Provider:Currently supports 3322, changeip, no-ip, dyndns, oray, DVR163。

    ④⑤⑥⑦ Fill in the domain name, user name and password information,  then Tests to ensure the configuration set is correct。


    Used to notify users of alarm and video detection results by email。

    ① E-mail

     E-Mail Function: Check the checkbox to enable the E-MAIL function.

      SMTP Provider :Choose an SMTP service provider.

    ④⑤  Sender Password: Enter the sender's E-mail and E-mail password.

     Test:Test whether the setup is successful.

     More Parameter: Check the checkbox to show more parameters.

     SMTP Servier:The SMTP service provider selected in the third step will display the corresponding SMTP server.

     Port:The default is 25, you can also try to fill in 465,587.

     Encryption Type:The default is None, but if testing fail, please change to TLS.

    ⑪⑫ Sendee: Enter sendee's E-mail, can be the same as the sender.

     Edit the subject of the email you received.

     Time interval for receiving E-mail.

     The time interval between emails sent when the machine is running.



     Wireless Setup

     Wireless Version

     BSSID: The MAC address of the wireless device, if the MAC address cannot be read, it means that the hardware cannot recognize the wireless module.

     ESSID: NVR WiFi account.

     Password: NVR WiFi password.

     Wireless Channel: The wireless channel that transmits the signal, if the environmental interference is large, you can try to change the channel, 1/6/11 is recommended.

    ⑦ Region: There are corresponding wireless channels in different areas.

     Adaptive channel: The system chooses the appropriate channel.

    ⑨ Connect Information: Information of the wireless device currently connected to the NVR.

     Update the currently connected wireless device information.


    PPPOE: Support dial-up Internet access function


    ① PPPOE

    ② PPPOE Function: Check the checkbox to enable the PPPOE function.

    ③④ Enter the username and password provided by the ISP.

    ⑤⑥ When the connection is successful, the status and IP Address of PPPOE are displayed here.



     Wireless Internet

     Wireless LAN: Check Enable checkbox to enable WIFI to connect to the router(internet).

     MAC Address: Display the MAC Address of the NVR.

     Select netword: Choose available WIFI.

    ⑤ Wifi Name: Fill in the WIFI name that appears from the right column.

     Password: Fill in your wifi password.

     Signal: Display signal strength.

    ⑧ Wireless Channel: Show used wireless channel.

     View details:The IP address, gateway, DNS of the network connected via WIFI, allowing you to obtain it automatically or set it manually.

  • 10. Channel Setup

    Channel Setup:  Allows users toView and set the resolution, name, stream value, video frame rate, and software version of each camera



    Right click mouse on the screen to enter the Menu Bar, left click System Setup, then enter Network Setup main interface, left click Channel Setup.


    ① Encode Setup

    ② Channel: Select which camera to edit.

    Encode Mode:If it is a camera with a microphone, please select AV stream, so that the video will have audio.

    ④⑤ Main Stream / Sub Stream: The code stream  has the Main Stream and the Sub Stream. In the case of good network conditions, the Main Stream is automatically selected to obtain a better picture, and in the case of poor network conditions, the Sub Stream is automatically selected to ensure the smoothness of monitoring.

    Bitrate Mode: Bitrate has variable bitrate(VBR) and Constents BitRate(CBR). CBR is a compression method with a fixed sampling rate. The advantage is that the compression is fast, but the disadvantage is that it takes up relatively large space.
    VBR is a variable sampling rate compression method, fast in efficiency and small in space.

    ⑦ Resolution :Choose a resolution based on your TV or monitor capabilities. Resolution by default is 1296p (2304 x 1296).

    Bitrate:At the same resolution, the larger the video capacity (that is the higher the bitrate), the clearer and the better the quality. Of course, the higher the video resolution, the higher the bit rate required.

    ⑨ Framerate: Increases or decreases the frames per second of the streaming video, depending on your connection speed. Higher FPS equals better video quality. If experiencing lag or stutter, lower the FPS.

    Copy To: Allows you to copy the configuration for one camera to another.


    ① Channel OSD:

     Channel: Select which camera to edit.

    ③ Camera Title: Edit channel name.

    Color Adjust

    Connect Quality: Allows the signal quality icon to be displayed in the upper right corner of the video preview area of the camera


    Video Detection

     Channel:Select which camera to edit.

    Enable:Allow to turn on the motion detection function of the selected camera.

    Detection: Detection type, there are three types of Motion, Video Loss, and Video Cover.

    Sensitivity:Set motion detection sensitivity.

    Alarm Duration:Select the duration of the alarm.

     HumanDetect: Check the checkbox to enable the HumanDetect function.

     Draw Region: Humanoid detected and Draw Region.


    Motion detection processing method.

    ⑩ Copy To: Allows you to copy the configuration for one camera to another.

     Arming Time:

    The default is full time 24x7 continuous detection, you can also set the detection time according to your needs

    ●Left click Reset to reset and exclude some time from motion detection.
    ●Orange boxes denote time that will dete ct motion, whereas uncolored boxes denote that will not detect motion.


    Area Edit: Area Edit will allow you to configure the motion detection area. Blue boxes denote areas that will detect motion whereas uncolored boxes denote areas that will not detect motion. When finished, right click return to the menu.




    ① IPC Upgrade

    IP address and software version of each camera

    Upgrade the camera software version with a USB flash drive

    Allow The Device To Downgrade


  • 11. System Admin

    Right click mouse on the screen to enter the Menu Bar, left click System Setup, then enter System Setup main interface.


    System Version:

     System Admin

     Users can view information such as device name, device model, device serial number, hardware version, software version, build time, etc.

     Users can view camera on PC quickly via visit www.e-seenet.com on IE browser.

    Left click Show QR Code to show APP download link and Cloud ID QR-CODE.


    System Log: When the NVR is running, it will generate an event record called log; each line of the log records the date, time, and description of related operations such as events.

    The log exists in the HDD. Only when the HDD is connected can there be log information. Formatting the HDD will clear all the log information.


    ① System Log

    Event Tpye: You can choose a single event or all.

    ③④ Set the start and end time of the log to be viewed.



    User:

    The factory default administrator(Super user) user name is admin and the password is blank.

    Administrators can add, delete users and edit user permissions.

     User


    ② List: All added user information is displayed in this list.

    ③ Add user: Add new users, and set passwords, then select the permissions that the user has. The super user has all permissions by default.

    ④ Delete User:Delete the added user. Super user cannot be deleted.

    ⑤ Edit User: Re-edit the user's permissions. Super user cannot be edited.

     Set Password: The currently logged in non-super user can only modify the current user password, and cannot create, delete, or edit users.


    System Upgrade

    System Upgrade

     Local Upgrade: Download the firmware to the Flash disk, then insert the Flash disk plug into the USB port of the NVR, and follow the prompts to upgrade the firmware.

    Online Upgrade: After the NVR is connected to the network, the firmware can be upgraded online.

    Logo: Add or update the NVR's boot logo.

    Channel Logo: Add or update the NVR's Video preview logo.


    Sys Maintenance


    ① Sys Maintenance

     Auto Reboot: Set the system to reboot daily, weekly, monthly for maintenance, or turn off the automatic reboot function.

     Reboot: Reboot the system manually.


    Factory Setting

    Factory Setting

    ② Simple Restore: Keep the current channel, network, user information, and restore the rest of the information to factory settings.

    Configuration Import

    ④ Configuration Export