Function:

In order to protect personal privacy, set to shield all or part of the camera, so that this part of the area does not appear in the camera image.

Right click mouse on the screen and left click System Setup on the Menu Bar, enter the System Setup interface.

1. Left click Channel Setup

2. Left click Video detection

3. Select Channel

4. Select Video Cover as Detection thpe

5. Left click Area Edit

6. Hold down left click mouse button to drag the area you want to set

7. Right click mouse  → Left click retun

（If you want to cancel the privacy area, select Clear all here）

8. Left click OK to save setting

9. There is a white square in the privacy area

Step A: If your NVR prompts WIFI connection failed / Network Cable Disconnect, Please Check if your NVR has been connected to the router (internet)

There are two methods to connect the NVR to the internet:

Method 1: Connect to router(Internet) via WIFI Click here to view video of connect to internet via wifi

Method 2: Connect to router(Internet) with a network cable between NVR and Router.

Step B: If your NVR prompts Gateway Unreachable/Invalid Gateway/IP Conflict/DNS Request Error etc., please follow the steps below:

Right click mouse on the screen > Left click Fast Network > Left click Auto Config.

At the same time, make sure enable DHCP

Step C: In most cases, step B will solves more than 90% of network anomalies. If the network still doesn't work, please follow the steps below.

1. If you are connected by a network cable, please check if the network cable is correctly connected to the WAN port of the NVR and router. If it is connected successfully, the port  of NVR network will blink, otherwise please check if there is a problem with the network cable.

2. If you are connected via WIFI, please follow the steps in the figure below:

Right click mouse on the screen > left click System Setup enter System Setup main interface.

①. Left click Network Setup

②. Left click Wireless Internet

③. Left click View details

④. Select Auto as Configurating IP type

⑤. Left click OK

Step D: If the network still doesn't work, please Refer to the IP address, Gateway, DNS in your personal computer（Same LAN as NVR） to manually set your NVR's IP address, Gateway, DNS:

How to Find Your local IP(internal) Address on Windows or Mac, Please see next guide（Article 18）.

The Gateway and DNS can be directly filled in the same as the computer. The first three of the IP address are filled in with the same as the computer, and the latter is optional with a number within 255 (not conflicting with other devices in the LAN)

Right click mouse on the screen > left click System Setup enter System Setup main interface.

1. Left click Network Setup

2. Left click Network Setup

3. Uncheck DHCP

4. Refer to the computer to enter the IP Address, Gateway, DNS

5. Left click Apply

This guide is to find out the IP address of the computer on the same LAN as the NVR to solve the problem of NVR connecting network

How to find your local IP address / Gateway / DNS on Windows?

Windows 10:

1.  Right click on the Windows logo in the lower left corner of your screen and select "Settings."

2. Click "Network & Internet."

3. Select "Wi-Fi" or "Ethernet" in the left hand menu, depending on whether you're connected wirelessly or via an ethernet cable.

4. Click "Network" in the center column. Your IP address will appear in the next window, in the entry "IPv4 address.”

Windows 8/8.1

1. Click the Network Connection icon and select “Open Network and Sharing System.”
2. Click “Wireless Network Connection.” Or, if you’re using a wired connection, click “Local Area Connection.”
3. Click ”Details” and your IP address, Gateway, DNS will appear.

How to find your local IP address / Gateway / DNS on a Mac?

1. Pull down the Apple menu and select “System Preferences…”

2. Pull down the View menu and select “Network.” (Or you can double-click on the Network icon in the System Preferences window.)
3. In the left column, click on the network connection, generally either Ethernet or Wi-Fi, depending on whether you have a wired or wireless connection.
4. For an Ethernet connection, your local IP address will be shown.
5. For a Wi-Fi connection, click the “Advanced…” button in the lower-right corner, and then the “TCP/IP” button along the top of the window. Your IP address will be shown.

Right click mouse on the screen, left click System setup on the Menu Bar, enter the System Setup interface.

Network Setup → PPPOE → PPPOE Function → Uncheck the Enable → Click OK.

Cliock to Buy the Wireless Repeater on amazon

The wireless camera and the wireless NVR are connected through a Wireless Repeater, thereby extending the signal coverage of the Wireless Camera System.

① Match code / reset button
Press and hold "Reset/Sync" for 10 seconds and then release (T>10 seconds), the Wireless Repeater starts to  match code to the NVR, and the NVR status light flashes quickly.

② NVR status light
Show the connection status between the Wireless Repeater and the wireless NVR.
* Fast flash: The Repeater is in the status of matching code to the wireless NVR.
* Steady on: The Repeater is paired and the wireless connection is normal.
* Slow flash: The Repeater is paired but the wireless connection is lost.
* Light off: The Repeater is abnormal and needs to be checked.
③ RJ45 Port: For matching code between Repeater and NVR with a network cable.
④ DC Port: Input power 12V 1A.

1.  Add a Wireless Repeater to NVR (Two Methods)

Method A: Network Cable Pairing

Power on the NVR and Wireless Repeater, connect the Wireless Repeater and the NVR with a network cable.

Right click mouse on the monitor screen → Left click Video manage

①. Left click Search button
②. The IP address will display and double left click on it  
③. Left click Match button
④. Show Wireless has been matced
⑤. Remove the network cable from the NVR and Repeater

Method B: Wireless Match Code

①. Place the Wireless Repeater within 3 FT beside the NVR, then Power on it, No need to connect the network cable

②. Press and hold the “Reset/Sync” button for 10 seconds and then release (T>10 seconds) to start to mactch code.

When the NVR status light is always on, it means that the connection is successful.

TIPS: 
A. When pairing and setting the Repeater, must ensure that the Repeater and the camera which is with weak signal  are placed next to the NVR, and power on them.

B. When the pairing is successful, click the Repeater button to enter the Repeater interface, you can see the added Repeater. Then you can install the Repeater in a suitable position. 

2. Wireless Repeater Settings (Two Methods)

When the camera is too far away from the NVR and the signal is unstable, add a Repeater between the camera and the NVR, to transmit the signal from the camera to the NVR stably through the Repeater.

Method A: Manual Repeater Settings

Right click mouse on the monitor screen → Left click Video manage → Left click Repeater
1. Left click the “+ ” icon behind “RP1-Auto”
2. Select the Number of the camera, 1 means CH1(Camera1)
3. Left click Apply to save the settings.  

Method B: Auto Repeater

Check the box of Auto Repeater (No need other settings), the Wireless Repeater will automatically extend the signal for the camera which is with weak signal. Click Apply to save the settings.

Note：
1. The Wireless Repeater is not waterproof.
2. The Wireless Repeater needs to be placed in a suitable position in between the NVR and camera which is with weak signal.

NOTE: Make sure your NVR is connected to internet for E-mail alarm push.

Step A

Right click mouse on the screen and left click System Setup on the Menu Bar, enter the System Setup interface.

①. Channel Setup

②. Video Detection

③. Set the channel and Check the Enable

④. Check the E-Mail Notice

⑤. Apply

Step B: （Take Hotmail and Gmail as examples）

1. Take Hotmail Settings for example

E-Mail settings

①. Login to your Hotmail, left click the Settings icon.

②. Left click View all Outlook settings.

③. Left click Mail.

④. Left click Sync email.

⑤. Select Yes on "Let devices and apps use POP".

⑥. Find the Smtp setting and fill in the relevant content into the NVR settings

NVR Settings:

①. Network Setup

②. E-Mail

③. Check the Enable box for E-mail Function

④. Check the More Parameter

⑤. Select your email provider : Hotmail

⑥. Sender: Your Hotmail

⑦. Password: Your Hotmail password

⑧. SMTP: smtp.office365.com

⑨. Port: 25 or 587

⑩. Encryption Type: TLS

⑪. Test: Left click Test button (If the settings are correct, it will prompt "Test success")

⑫. Ok: Complete the Email alert push setup

2. Take Gmail settings for example:

If you need to use Gmail on the NVR, you need to enable two-step verification on your Google Account, and then get a 16 characters password authorized by Google.

E-Mail settings

①. Login to your Google account： https://myaccount.google.com/

②. Left click safety.

③. Turn on two-step verification, follow the prompts to enter your mobile phone number, and then your mobile phone will receive an SMS verification code.

④. Create an application-specific password.

⑤. Login to your Gmail： https://mail.google.com/

⑥. Left click Settings icon.

⑦. Left click See all settings.

⑧. Left click Forwarding and POP/IMAP.

⑨. Select  Enable IMAP.

NVR Settings:

①. Network Setup

②. E-Mail

③. Check the Enable box for E-mail Function

④. Check the More Parameter

⑤. Select your email provider : Gmail

⑥. Sender: Your Gmail

⑦. Password: 16 characters Password authorized by Google  （not your email password）

⑧. SMTP: smtp.gmail.com

⑨. Port: 25

⑩. Encryption Type: TLS

⑪. Test: Left click Test button (If the settings are correct, it will prompt "Test success")

⑫. Ok: Complete the Email alert push setup